Frequently Asked Questions

Okay, So, How does this Website Process Work?

You’ve come to the right place! We are WordPress website specialists, and we walk with you step-by-step through our proven process. Read more about our process here.

What is the timeline for designing and building a website?

Once we have agreed to work together, timing depends on the scope of your project and our current client load. From beginning to end, the process typically takes 2-4 weeks.

What does a website cost?

This is no one’s favorite answer, but it depends. Every website is custom built to the client’s specific needs, so there are many variables when it comes to time, expenses and resources. Our basic business websites begin around $4,000 and scale up according to the project’s scope.

Who will take care of my website after you build it?

You are still at the right place! Not only do we build your website, we are specialists at ongoing website care. 

What if my website breaks or is hacked?

Like cars, all websites break and are targets for thieves. If you are on a Fivespot Care Plan, we monitor your website for these mishaps and quickly address any problems.

Do I need my own domain name and web hosting?

Yes, your website needs its own domain name (yourdomain.com) and web hosting, which is where your website lives. We can help you set these up.

Should I have an SSL certificate?

With an SSL Certificate, you build trust with your visitors by securing your website and keeping transmitted information safely encrypted. We require SSL Certificates for all websites we build and/or care for, and we can install one for you. 

Will my website work on phones and tablets?

Absolutely! Your business’ WordPress website will look slick no matter what device your visitors use.

Do you build and maintain ecommerce stores?

Sure do!

You mentioned WordPress...what is that?

WordPress is the powerful content management system (CMS) we use to build and manage websites. 34% of all websites use WordPress, including many of the largest and most respected companies in the world.

Do you offer training for website management?

Indeed, we do.

Does Fivespot write copy and content for my website?

You know your business best and will be critical to providing the information for your site. If needed, we can be of assistance or connect you with a copywriter.

Do you design logos and create branding?

Yes, part of our toolbelt includes logos, branding, and other design needs, such as business cards and signage. Trust us, you’ll be looking good and communicating clearly!

Do you provide email?

No, we stick to what we’re best at. We leave email to others, and we recommend G Suite by Google or Office 365 Business by Microsoft.

I'm Ready for Website help! What's next?

Are you ready to continue finding a website solution with Fivespot Design? Take a few minutes to fill out our Website Worksheet, which gives us a bit of information on your business and helps get our conversation off to a solid start!